Account Management Tutorials

GoWest Hosting Customer Support Tutorials

Our simple tutorials offer quick tips and instructions for setting up Email and FTP accounts, connecting to your site's database, working with your hosting account control panel, and more.

Select Flash or MP4 video formats, or Text format for written versions where available. 

Email Account Setup

Eudora Flash Text

How to setup up an email account in Eudora

FoxMail Flash Text

How to setup up an email account in FoxMail

IncrediMail Flash Text

How to setup up an email account in IncrediMail

NetScape Flash Text

How to setup up an email account in NetScape

OperaMail Flash Text

How to setup up an email account in OperaMail

Outlook 2000 Flash Text

How to setup up an email account in Outlook 2000

Outlook 2003 Flash Text

How to setup up an email account in Outlook 2003

Outlook 2007 Flash Text

How to setup up an email account in Outlook 2007

Outlook Express Flash Text

How to setup up an email account in Outlook Express

Pegasus 4 Flash Text

How to setup up an email account in Pegasus 4

Thunderbird Flash Text

How to setup up an email account in Thunderbird

VistaMail Flash Text

How to setup up an email account in VistaMail

FTP (File Transfer) Setup

Configuring FTP in CuteFTP Text Mp4

How to configure your website in CuteFTP

Manage Files using CuteFTP Text Mp4

How to manage your files using CuteFTP

Upload Files using CuteFTP Text Mp4

How to upload using CuteFTP

Configuring FTP in FileZilla Text Mp4

How to configure your website in FileZilla

Manage Files using FileZilla Text Mp4

How to manage your files using FileZilla

Upload Files using FileZilla Text Mp4

How to upload your files using FileZilla

Configuring FTP in LeapFTP Text Mp4

How to configure your website in LeapFTP

Manage Files using LeapFTP Text Mp4

How to manage your files using LeapFTP

Upload Files using LeapFTP Text Mp4

How to upload your files using LeapFTP

Configuring FTP in SmartFTP Text Mp4

How to configure your website in SmartFTP

Manage Files using SmartFTP Text Mp4

How to manage your files using SmartFTP

Upload Files using SmartFTP Text Mp4

How to upload your files using SmartFTP

Configuring FTP in FTP Voyager Text Mp4

How to configure your website in FTP Voyager

Manage Files using FTP Voyager Text Mp4

How to manage your files using FTP Voyager

Upload Files using FTP Voyager Text Mp4

How to upload your files using FTP Voyager

Configuring FTP in WinSCP Text Mp4

How to configure your website in WinSCP

Manage Files using WinSCP Text Mp4

How to manage your files using WinSCP

Upload Files using WinSCP Text Mp4

How to upload your files using WinSCP

Configuring FTP in WS FTP Text Mp4

How to configure your website in WS FTP

Manage Files using WS FTP Text Mp4

How to manage your files using WS FTP

Upload Files using WS FTP Text Mp4

How to upload your files using WS FTP

Using SmarterMail Web-Based Email

Appointments Flash Text Mp4

How to create appointments in SmarterMail

Auto-Responder Flash Text Mp4

How to create an auto-responder in SmarterMail

Change Settings Flash Text Mp4

How to modify settings in SmarterMail

Content Filter Flash Text Mp4

How to set up a content filter in SmarterMail

Create Contacts Flash Text Mp4

How to create contacts in SmarterMail

Create Folders Flash Text Mp4

How to create folders in SmarterMail

Create RSS Feeds Flash Text Mp4

How to create RSS Feeds in SmarterMail

Import Email Flash Text Mp4

How to import email and other contacts in SmarterMail

Log In Flash Text Mp4

How to log in to SmarterMail

Open Mail Flash Text Mp4

How to open email messages in SmarterMail

Read RSS Feeds Flash Text Mp4

How to read RSS Feeds in SmarterMail

Send Mail Flash Text Mp4

How to send email messages in SmarterMail

Spam Filter Flash Text Mp4

How to set up a spam filter in SmarterMail

Tasks Flash Text Mp4

How to create tasks in SmarterMail

Trusted Sender Flash Text Mp4

How to set up trusted senders in SmarterMail

Managing DNS (Nameserver) Settings

Update Your DNS at 123-Reg Text Mp4

How to update your DNS at 123-reg.co.uk

Update Your DNS at 1and1 Text Mp4

How to update your DNS at 1and1.com

Update Your DNS at domainsite Text Mp4

How to update your DNS at domainsite.com

Update Your DNS at dotster Text Mp4

How to update your DNS at dotster

Update Your DNS at dynadot Text Mp4

How to update your DNS at dynadot

Update Your DNS at enom Text Mp4

How to update your DNS at enom

Update Your DNS at godaddy Text Mp4

How to update your DNS at godaddy.com

Update Your DNS at itsyourdomain Text Mp4

How to update your DNS at itsyourrdomain

Update Your DNS at Melbourne Text Mp4

How to update your DNS at melbourne

Update Your DNS at namebargain Text Mp4

How to update your DNS at namebargain

Update Your DNS at namecheap Text Mp4

How to update your DNS at namecheap

Update Your DNS at netfirms Text Mp4

How to update your DNS at netfirms

Update Your DNS at netsol Text Mp4

How to update your DNS at netsol

Update Your DNS at opensrs Text Mp4

How to update your DNS at opensrs

Update Your DNS at register Text Mp4

How to update your DNS at register.com

Update Your DNS at stargate Text Mp4

How to update your DNS at stargate.com

Website Panel Control Panel

Add Task Flash Text Mp4

How to add a task in Website Panel

Add WSP Domain Flash Text Mp4

How to add a domain in Website Panel

Backup Account Flash Text Mp4

How to backup and restore a Website Panel account

Create FTP Account Flash Text Mp4

How to create an FTP account in Website Panel

Create Mail Account Flash Text Mp4

How to create a mail account in Website Panel

Create Users for Database Flash Text Mp4

How to create users for database in Website Panel

Create Websites Flash Text Mp4

How to create websites in Website Panel

Edit Account Details Flash Text Mp4

How to edit your account details in Website Panel

Email Forwarding Flash Text Mp4

How to set up email forwarding in Website Panel

Error Pages Flash Text Mp4

How to create custom error messages in Website Panel

File Manager Flash Text Mp4

How to use File Manager in Website Panel

Login to WSP Flash Text Mp4

How to log in to Website Panel

MS-SQL Flash Text Mp4

How to create MS-SQL server database in Website Panel

MySQL Database Flash Text Mp4

How to create a MySQL Database in Website Panel

Quotas Flash Text Mp4

How to view your quotas in Website Panel

Reports Flash Text Mp4

How to view reports in Website Panel

Sub-domain Flash Text Mp4

How to create a subdomain in Website Panel

Website Panel Reseller Accounts

Contact Info Flash Text

How to update your contact information in Website Panel

Credit Card Payments Flash Text

How to enable credit card payments in Website Panel

Customer Account Flash Text

How to create a customer account in Website Panel

Email Notifications Flash Text

How to edit email notifications in Website Panel

Hosting Plan Management Flash Text

How to create hosting plans in Website Panel

Login Flash Text

How to log in to Website Panel as reseller

Offline Payments Flash Text

How to enable offline payments in Website Panel

Password Flash Text

How to change your reseller password in Website Panel

Profile Flash Text

How to update your profile in Website Panel

Terms and Conditions Flash Text

How to set your terms and conditions in Website Panel

Helm Control Panel

Add an FTP Account Flash

How to create an FTP account using Helm

Add Extra Features Flash

How to add extra features to your account in Helm

Add Helm Domain Flash

How to add a domain in Helm

Add New Packages Flash

How to add new packages in Helm

Change Frontpage Password Flash

How to change your Frontpage password in Helm

Change FTP Password Flash

How to change your FTP password (or passwords) in Helm

Change Helm Password Flash

How to change your Helm Password

Create a Domain Pointer Flash

How to create a domain pointer (alias) in Helm

Create a Multi-Recipent Address Flash

How to create a Multi-Recipent Address in Helm

Create a Subdomain Flash

How to create a subdomain in Helm

Create an MS Access Database Flash

How to create an MS access database in Helm

Create an ODBC DSN Flash

How to create an ODBC Data Soure Name in Helm

Create Autoresponder Flash

How to create an autoresponder in Helm

Create Catchall account Flash

How to create a default (catchall) account in Helm

Create MS SQL Database Flash

How to create an MS-SQL database in Helm

Create MySQL Database Flash

How to create a MySQL in Helm

Create Virtual Directories Flash

How to create virtual directories in Helm

DNS Zone Editor Flash

Managing DNS zones with DNS Zone Editor in Helm

Edit Default Documents List Flash

How to edit your default documents list in Helm

Edit Personal Details Flash

How to edit your edit your personal deatils in Helm

Email Forwarder Flash

How to create an email forwarder (redirect) in Helm

Enable Parent Paths Flash

How to enable parent paths in Helm

Error Messages Flash

How to create custom error messages in Helm

Install Frontpage Extensions Flash

How to install frontpage extensions in Helm

Install Shared SSL Flash

How to install Shared SSL in Helm

Login to Helm Flash

How to login to Helm

POP email Flash

How to create a POP email acccount in Helm

Use FileManager Flash

How to use File Manager Helm

Use Password Reminder Flash

How to use your password reminder in Helm

Use Secure Folders Flash

How to use Secure Folders in Helm

Using PHPMyAdmin Flash

How to manage MySQL databases via PHPMyAdmin in Helm

View Website Statistics Flash

How to view your website statistics in Helm

Helm Reseller Accounts

Add New Users Flash

How to add new users in Helm

Billing Flash

How to set up the Helm 3 billing system

Branding Helm Flash

Custom branding your user's Helm control panel

Change Account Password Flash

How to change your helm password

Create Homepage Flash

How to create a default homepage in Helm

Create Hosting Plan Flash

How to create a new hosting plan in Helm

Customer Details Flash

How to edit your customer's personal details in Helm

Edit User's Hosting account Flash

How to edit a user's hosting account in Helm

Global DNS settings Flash

How to configure global DNS settings in Helm

Helm Log In Flash

How to log in to Helm for resellers

Invoice Settings Flash

How to configure your invoice settings in Helm

Manage Billing Flash

How to view customer invoices and transactions in Helm

Messaging Flash

How to use the messaging system in Helm

Overusage Notifications Flash

How to setup overusage notifications in Helm

Payment Gateways Flash

How to set up payment gateways in Helm

Payment Receipts Flash

How to set up payment receipts in Helm

Payment Reminders Flash

How to set up payment reminders in Helm

Personal Details Flash

How to edit your personal details in Helm

System Reports Flash

How to set up system reports in Helm

User Domain Flash

How to add a domain to a user in Helm

User Package Flash

How to add a package to a user in Helm

User Password Flash

How to set up a user's password in Helm

Welcome Message Flash

Configuring welcome message and signup script in Helm

cPanel Control Panel

Add an MX Entry Flash Text

How to add an MX entry in cPanel

Backup Your Website Flash Text

How to backup your website in cPanel

Change the Language Flash Text

How to change the primary language in cPanel

Change your cPanel Style Flash Text

How to change your cPanel style

Change Your Password Flash Text

How to change your cPanel password

Create a MySQL Database Flash Text

How to create a MySQL database in cPanel

Create an Add-on Domain Flash Text

How to create an add-on domain in cPanel

Create Custom Error Pages Flash Text

How to create custom error pages in cPanel

Creating a Subdomain Flash Text

How to create a subdomain in cPanel

Creating FTP Accounts Flash Text

How to create additional FTP accounts in cPanel

Disk Space Usage Tool Flash Text

How to use the disk space usage tool in cPanel

Email Filters Flash Text

How to set up email filters in cPanel

Email Forward Flash Text

How to set up email forwarding in cPanel

Enable Spam Protection Flash Text

How to enable spam protection in cPanel

Hotlink Protection Flash Text

How to setup hotlink protection in cPanel

Index Manager Flash Text

How to use the index manager in cPanel

IP Deny Manager Flash Text

How to use IP deny manager in cPanel

Logging into cPanel Flash Text

Log in to your cPanel control panel account

Park a Domain Flash Text

How to park a domain in cPanel

POP3 Email Accounts Flash Text

How to create a POP3 email account in cPanel

Protect a Directory Flash Text

How to password protect a directory in cPanel

Set Default Email Address Flash Text

How to set your default email address in cPanel

Set Up a Cron Job Flash Text

How to set up a cron job in cPanel

Set Up an Auto-Responder Flash Text

How to set up an auto-responder in cPanel

Set Up Desktop Shortcuts Flash Text

How to set up desktop shortcuts for cPanel

Set Up Domain Redirects Flash Text

How to set up domain redirects in cPanel

Update Contact Information Flash Text

How to update your contact information in cPanel

Using File Manager Flash Text

How to use the cPanel file manager

Using Webmail Flash Text

How to use webmail from within cPanel

View Website Stats Flash Text

How to view your website stats in cPanel

Web Host Manager

Bandwidth Usage Flash Text

How to limit bandwidth usage in WHM

Branding WHM Flash Text

Using cPanel branding in WHM

Change Password Flash Text

How to change your WHM password

Change Theme Flash Text

How to change your WHM theme

Change WHM Password Flash Text

How to change an account password in WHM

Create Hosting Account Flash Text

How to create a new hosting account in WHM

Create Hosting Packages Flash Text

How to create hosting packages in WHM

Demo Mode Flash Text

How to enable or disable in WHM

DNS Zones Flash Text

Managing DNS zones in WHM

Feature Manager Flash Text

Using the feature manager in WHM

Hosting Packages Flash Text

How to edit or delete hosting packages in WHM

Login to WHM Flash Text

How to Login to WHM

Mail Troubleshooter Flash Text

Using mail troubleshooter in WHM

Modify an Account Flash Text

How to modify an account in WHM

Multi-Account Functions Flash Text

Using Multi-Account functions in WHM

MX Entries Flash Text

Managing MX entries in WHM

Navigating Flash Text

Becoming familiar with and navigating around WHM

News Flash Text

Using cPanel/WHM News feature in WHM

Park Domains Flash Text

How to park a domain in WHM

Quota Flash Text

How to modify an account's quota in WHM

Remote Access Key Flash Text

How to set up your remote access key in WHM

Skeleton Directory Flash Text

Learning about the Skeleton Directory in WHM

SSL Certificates Flash Text

Generating and Installing SSL Certificates in WHM

Status Flash Text

Checking your server status and information in WHM

Suspended Accounts Flash Text

Suspending or unsuspending an account in WHM

Suspended Accounts Page Flash Text

How to modify the suspended accounts in WHM

Terminate an Account Flash Text

How to terminate an account in WHM

Upgrade Account Flash Text

How to upgrade or downgrade an account in WHM

WHM vs cPanel Flash Text

What is the difference between WHM and cPanel?

 

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